Footprints used to be harmless, physical
notions. Running barefoot across the sand and leaving a meandering trail of
where we had been seconds before. Or that less harmless muddy footprint you
left on the new cream carpet … Today, as with so much else in our lives, our
footprints are now digital. A digital footprint is the amalgamation of
everything we leave behind when we’re online. You may not have noticed but your
footprint has probably already led to targeting marketing. Remember that
Facebook advert from a few weeks ago, depicting the exact t-shirt design you’d
been browsing the day before but at a discounted price? Yeah, that happened
thanks to a new trend in tailored digital marketing. But is it a bad
thing?
First off, let’s analyse what your digital footprint is made of. Instead
of five toes, the ball, sole and heel, your digital foot looks more like this:
- Social media comments/likes/etc. – and this goes for the content of Facebook Messenger and Twitter IMs too.
- App usage
- Emails and attachments
- Uploads/downloads
- Skype/FaceTime calls
- Credit/Debit card usage
- Websites visited (tip: clear your browser history regularly)
- Online shopping purchases (and browsing habits)
- GPS systems
Don’t worry, there’s not a gremlin living in
your computer or phone. This information is tracked by things called ‘cookies’.
You may have seen a little popup notifying you that a site is using such a tool
but dismissed it as unimportant technological jargon, albeit tasty sounding
jargon. Well, this what they do. They track your movements across the web to
allow for targeted digital marketing, in
the form of tailor-made adverts just for you. The use, however, doesn’t stop
there.
There has been a lot of hype in the media
recently about the invasion of privacy upon which digital marketing relies. Consumers believe their personal
information is being shared too easily with businesses, advertisers and law
enforcement and that any sense of privacy has evaporated. There have also been
issues arising when job applicants have been turned down for a positon they are
highly qualified for because their prospective employer searched their Facebook
photos and came across an unsavoury one or a university admissions officer
discovered offensive posts. There is nowhere to hide when it comes to your digital footprint and most of us don’t
even realise we’re leaving one.
Digital footprints aren’t all bad: they save us time by
remembering our passwords, they remember what we’ve done and make searching for
similar subjects easier, they help detect fraudulent activity and personalise
our overall use of the web. But our digital
footprints also have commercial value and we need to be aware of that.
But your digital footprint can be used to your
advantage – just remember to post, share and comment on social media platforms
in a responsible, respectful way. If you’re applying for a job or university,
be aware that decision makers may search for you on Facebook to ensure they
like what they see and your CV claims are backed up. You can portray a positive
image of yourself this way and turn your digital footprint into a force for good.

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